Business Process Optimization

We take business process as a key factor for the delivery of a successful project. Our subject matter experts who will work with the you in helping setup vision and strategy upfront to allow technology to transform the business.

As a result, INNOVAR can enable your team with a user friendly experience while capturing the data and business workflows that are most important to drive growth.

We also offer a health check scan process to review your existing Salesforce org and provide suggestions to optimize it. This ensures you get the most out of your Salesforce Implementation.

Sales Cloud

Most companies unable to manage Sales against customers, are your sales reps unable to adopt the CRM, are you unable to manage the sales pipeline? Does your sales reps are more productive by using CRM? Does sales reps have more manual work ? Are you able to track the close ration or sales velocity ?

We can setup, configure and customize your sales cloud to your needs with proper sales business process automation, console, reports and dashboards.

INNOVAR can help your business to automate the business processes and help your sales reps to be more productive in what they do.

Service Cloud

Every company needs the best customer support. Main essentials of a good customer service can include : a fast response time, responding to all customer feedback, self-service documents. 

We can setup, configure and customize your service cloud to your needs with proper service business process automation, console, reports and dashboards.

INNOVAR provides the best omni-channel experience to your support team with the incoming request across different channels; Phone, Email, Live Chat and Social will increase customer satisfaction, retention, and overall customer experience

Community Cloud

Communities are branded spaces for your employees, customers and partners to connect. You can customize and create communities to meet your business needs, then transition seamlessly between them. 

Development of customized and seamless branded Salesforce Communities in which employees, customers and partners connect on business needs.

Nonprofit Cloud

Salesforce Nonprofit Cloud will help manage all your Constituent Information, Fundraising, Grants Management , activities, and conversations. With the right CRM application, your programs, marketing, and development teams can understand every constituent and deliver them the right service, message, or answer. 

INNOVAR will provide solutions for nonprofits through creating transformational value with Salesforce.

Education Cloud

INNOVAR understands the unique processes and relationships managed by Schools, Colleges and Universities. We configure Salesforce.com to Improve recruiting, ensure student success, retention and raise more funds from your alumni and donor networks, and communication with all of your constituents more effectively.  

Marketing Cloud

Do you interact with your customers directly(B2C)?,  do you want to market based on your customer touch points, do you want to manage all your channels from one platform. Salesforce Marketing Cloud offers you to market through personalized marketing through multiple funnels . Marketing Cloud helps you market to an individual making purchasing decisions. 

INNOVAR will help you to implement Marketing Cloud, we enable you to build customer journeys to funnel your prospects through different platforms and channels. Marketing Cloud’s Email Studio allows you to create customized email templates with dynamic content, so they are personalized to your prospects and contain information relevant to them.

Pardot

Do you interact with your customers directly(B2B)?,  do you want to market based on your customer touch points, do you want to manage all your channels from one platform. Pardot is the B2B marketing solution from Salesforce.

We have extensive experience to help your organization successfully implement and support a Pardot automated marketing solution.

We offer QuickStart package to get you up and running quickly.  We can also continue to support your efforts with our Pardot support services. Start empowering your marketing and sales teams to generate more leads.

Philanthropy Cloud

Philanthropy Cloud for companies will help to manage all your CSR Initiatives, Employee Giving, Employee Volunteering, Fund disbursement, Collaboration and Engagement.

Salesforce Custom Development

Salesforce offers unparalleled flexibility for configuration, but this may not be enough to modify the workflows to suit the process of every organization. INNOVAR offers customization services at a rapid pace and enables you to go online faster than expected. A well- designed customization can bring considerable extended functionality to the application. We work with clients through different stages of development to realize the right output.

We have expertise in developing custom features for standard Salesforce application to ensure your business reaches it’s full potential with Salesforce. We have a team of developers and architects with rich experience on Apex ,Visualforce, Integration, Lightning and LWC.

We let the user-experience element guide us during development and test everything thoroughly. We conduct thorough code reviews before deployment into production and follow the best practices of version controlling and continuous integration

Integration

Working with other systems? We help integrate Salesforce with other business critical systems such as ERP applications, financial, marketing, call center, automation and more.

We conduct a detailed evaluation that includes our clients’ specific needs before integrating Salesforce with third party applications. Our expert team follows requisite standards, creates use cases and ensures the endpoints are well effected. Differences in data formats are addressed with proficient error handling. We provide integration for any application that offers API support.

All Things AppExchange

Provide your organization with extensive experience in developing and publishing finished products on the AppExchange. We understand all Salesforce’s governor limits and capability to applications with complete optimization and develop Testing.

Recommendation of currently available readymade Solutions to help ensure agility and quick program deployment

Data Migration

Data management is critical when migrating to Salesforce. Irrelevant and incomplete data brings down the output of the system.

Recommendation of currently available readymade Solutions to help ensure agility and quick program deployment

We work in collaboration with client teams to ensure data quality including completeness and adherence to existing data policies./p>

Our migration team will create an efficient data migration strategy and advise on utilizing manual migration or  ETL tools such as data loader.

Salesforce Health Check

INNOVAR’s Health Check Scan reviews your existing Salesforce org and provides suggestions to maximize benefits from the Salesforce platform. We check under the hood to ensure you only receive informed and knowledgeable recommendations.

Salesforce CPQ

Lightning Development

Mobile Development

We have an expert team of mobile developers with skills of iOS, Android and HTML5 mobile applications development.

Salesforce1 is the new social, mobile and cloud platform to transform sales, services and marketing apps. We have the experience and expertise to develop applications on Salesforce1 so that you can be productive on the go.

Salesforce Support

Salesforce Training